What type of Engage tags are you looking for?
<aside> 💡 Pro tip: a lot of tags can be modified using the Input Template Tags builder to refine what the tag is pulling into your messages:
</aside>
| Tag | Function | Example | Available to |
|---|---|---|---|
| {{contact.full_name}} | Pulls in the contact’s full name | Jane Doe | Everyone |
| {{contact.full_name.first_name}} | Pulls in the contact’s first name only | Jane | Everyone |
| {{contact.full_name.last_name}} | Pulls in the contact’s last name only | Doe | Everyone |
| {{contact.email}} | Pulls in the contact’s email address | [email protected] | Everyone |
| {{contact.last_called}} | Pulls in the time/date the contact was last called on Gecko | October 20th 2023 22:01 | Cloud Call Center customers |
| {{contact.last_called.full_24hr}} | Pulls in the time/date the contact was last called in military/24 hour time format | October 20th 2023 22:01 | Cloud Call Center customers |
| {{contact.last_called.full_12hr}} | Pulls in the time/date the contact was last called in AM/PM time format | October 20th 2023 10:01 PM | Cloud Call Center customers |
| {{contact.last_called.date}} | Pulls in the date the contact was last called in Month/DD/YYYY format | October 20th 2023 | Cloud Call Center customers |
| {{contact.last_called.short}} | Pulls in the date the contact was last called in MM/DD/YYYY format | 10/20/2023 | Cloud Call Center customers |
| {{contact.last_called.international}} | Pulls in the date the contact was last called in YYYY/MM/DD format | 2023/10/20 | Cloud Call Center customers |
| {{contact.last_called.time_24hr}} | Pulls in the time the contact was last called in military/24 hour time format | 22:01 | Cloud Call Center customers |
| {{contact.last_called.time_12hr}} | Pulls in the time the contact was last called in AM/PM format | 10:01 PM | Cloud Call Center customers |
| {{contact.events_page}} | Pulls through the student's events page, which links to all past/current/future RSVP pages | Generates a clickable link | Everyone |
| {{contact.bookings}} | Pulls through a text summary of the student's upcoming events in the format: Event title, Session title, Session Date/Time, and Attendee status | Campus Tour, Morning Session, October 15th 2023, 11:00 AM, Registered | Everyone |
| {{contact.portal_url}} | Pulls through a link to the contact's data management portal | Generates a clickable link | Gecko Protect customers |
| {{contact.unsubscribe}} | Allows the student to opt-out of future messages with a single click | Generates a clickable link | Gecko Protect customers |
| {{contact.id}} | Pulls through the unique Gecko contact ID for the student | 6872 | Everyone |
| {{contact.last_response}} | Pulls in the time/date of the contact’s last response | December 2nd 2023 14:44 | Everyone |
| {{contact.last_form_response}} | Pulls in the time/date of the contact’s last form response | December 2nd 2023 14:44 | Everyone |
| {{contact.last_call_response}} | Pulls in the time/date of the contact’s script response | December 2nd 2023 14:44 | Everyone |
| {{contact.last_email}} | Pulls in the time/date of the last time the contact was emailed | December 2nd 2023 14:44 | Everyone |
| {{contact.last_sms}} | Pulls in the time/date of the last time the contact was texted | December 2nd 2023 14:44 | Everyone |
| {{contact.total_calls}} | Pulls in the total number of calls made to the contact | December 2nd 2023 14:44 | Everyone |
| {{contact.total_responses}} | Pulls in the total number of responses submitted by the student | 8 | Everyone |
| {{contact.total_form_responses}} | Pulls in the total number of form responses submitted by the student | 8 | Everyone |
| {{contact.total_call_responses}} | Pulls in the total number of script responses submitted by the student | 8 | Everyone |
| {{contact.total_sms}} | Pulls in the total number of texts sent to the student | 8 | Everyone |
| {{contact.preferred_language}} | Pulls in the student’s preferred contact language | Spanish | Everyone |
| {{contact.organisation}} | Pulls in any Organisation the student is a member of | Gecko University | Everyone |
| {{contact.tel}} | Pulls in the primary telephone number of the student | +44 1234 56789 | Everyone |
| {{contact.created}} | Pulls in the date/time the contact was created at | July 10th 2023 14:47 | Everyone |
| {{contact.qr_code}} | Pulls in a QR code unique to the contact, which can be scanned at events | Generates a QR code image | Everyone |
| {{contact.address.state}} | Pulls a specific line of the Gecko address field. ‘state’ can be changed to pull other parts of the address | California | Everyone |
<aside> ⚠️ Warning: When included in email/SMS templates, these {{event}} tags will only work when sent from within the event whose data you’re looking to reference.
</aside>